FAQ Category: Primary Contacts - Onboarding

We will be shipping books and resources directly from our publishers. We will try our best to provide shipment tracking information, but this may not always be readily available from our publishers. You will receive an email about all the items that will be arriving at the clinic for confirmation.

A short 25-minute training session. We will provide practical training for healthcare providers on what early literacy is, why it matters, and how simple, high-impact actions can be woven into routine visits to better support families.

There will be an asynchronous module available after the live sessions conclude. Anyone who is registered and has not yet signed up for training will receive an email with the online training module.

Yes, every participating provider who is involved in having early literacy conversations and providing a book/resource must complete their own registration. All administrators supporting the program must also register.

Registration Dec 12, 2025 – Project Confirmation Jan 23, 2026 – Provider registration Training Jan-Feb 2026 – Live sessions Feb 27, 2026 – Training completion Onboarding Late Feb 2026 – Books and resources arrive at clinics March 2, 2026 – Program launch