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The Canadian Children’s Literacy Foundation (the “Foundation”) is committed to protecting the privacy, accuracy, and reliability of any Personal Information that the Foundation may collect or receive from individuals. The Foundation has developed this Privacy Policy consistent with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and other relevant privacy laws.


This Privacy Policy is effective November 29, 2022.

This Privacy Policy describes the way the Foundation collects, uses, discloses, and protects your Personal Information when you visit or use our website (including making donations to the Foundation) or participate in the programs that the Foundation provides (“Program”). We will only collect, use, and disclose your Personal Information in accordance with this Privacy Policy. For the purposes of this Privacy Policy, “Personal Information” means information, recorded in any form, that identifies an individual or that could be used to identify an individual.

This Privacy Policy also describes how we use information collected by the Foundation that is aggregated, anonymized, or otherwise cannot be linked with any individual.


The Foundation is responsible for Personal Information under our possession and control. We have designated a Privacy Officer to be responsible for our compliance with this Privacy Policy and applicable privacy legislation. The Foundation will make known, upon request, the title of the person or persons designated to oversee our compliance with this Privacy Policy.

The Foundation is responsible for Personal Information in its possession or custody, including information that has been transferred to a third party for processing. The Foundation shall use contractual or other means to ensure that such third parties protect your Personal Information to the same level as the Foundation protects your Personal Information.

The Foundation shall implement policies and practices to give effect to these principles, including:

  • implementing procedures to protect Personal Information;
  • implementing an internal process to receive and respond to complaints and inquiries relating to this Privacy Policy; and
  • training staff and communicating to staff information about our policies and practices.

Collection of Personal Information

We collect your Personal Information when you voluntarily provide it to us by through our website or programs. For example, we may collect your Personal Information if you:

  • Send us a question or comment by email;
  • Make a donation to the Foundation;
  • Subscribe to our newsletter;
  • Send us your resumé and/or a job or volunteer application;
  • Provide us with Personal Information in connection with a Program; or
  • Otherwise provide Personal Information through features of our website that ask for Personal Information.

Personal Information that the Foundation collects includes, but is not limited to:

  • Contact Information: such as your name, position title, employer name, address, telephone number, fax number, or e-mail address;
  • Donation Information: including program donated to; payment information and dedication information;
  • Application Information: such as information contained on your resume; and education and employment history; and
  • Program-related Personal Information: you may disclose Personal Information when you participate in our Programs (for instance information about your approach to literacy).

Use of Personal Information

The Foundation will only use Personal Information for the purposes for which it was collected. We use your Personal Information for the following purposes:

  • communicating with individuals about programming opportunities, news, donation opportunities, services, and information offered by the Foundation and its related partners;
  • to contact users in connection with the Foundation’s Programs; events, potential or existing donations, news, and other activities;
  • process payments for donations;
  • communicate with individuals about a job or volunteer opportunity;
  • administer our Programs;
  • to provide users with additional information about events and services in which they might be interested;
  • to enforce our contracts and legal agreements or comply with applicable laws; and
  • any other reasonable purpose for which an individual may have provided express consent or implied consent may be reasonably implied.


We respect your privacy and, unless otherwise required by law, we will not collect, use, or disclose your Personal Information without your prior consent. Providing us with your Personal Information is always your choice. You may expressly give your consent in writing, verbally or through any electronic means.

In certain circumstances, your consent may be implied by your actions. For example, subscribing to our e-newsletter is implied consent to provide you with that service.

Your Personal Information will only be used for the purposes described in this Privacy Policy or in accordance with applicable laws. If we wish to use Personal Information for new or additional purposes we will make reasonable attempts to contact you to obtain your consent for such new purpose(s).

Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified in this Privacy Policy at any time by contacting us at the contact information set forth below. If you refuse or withdraw your consent, you acknowledge that we may not be able to provide you or continue to provide you with certain services or information which may be of value to you.

Consent and Minors

The Foundation will only knowingly collect Personal Information from minors (defined as children less than 18 years old) with the express consent of their parents or guardians at the time of collection. By providing your express consent on behalf of your child, you warrant that you have the right and authority to grant such consent.

Limiting Collection

When collecting Personal Information, the Foundation will limit the collection of Personal Information to that which is necessary to fulfill the purposes identified in this Privacy Policy. The Foundation will be open and transparent about the information that is being collected by communicating the purpose of collection.

Disclosure and Transfer of Personal Information

The Foundation will maintain the strict confidentiality of all Personal Information collected and will not sell, transfer, or otherwise disclose any of your Personal Information to any third party without your knowledge and consent except for the purposes outlined in this Privacy Policy. In certain circumstances, Personal Information may be publicly disclosed in connection with our Programs. For example, we may circulate or publicize personal stories that contain Personal Information, but we will only disclose Personal Information if the individual has specifically expressly consented to such disclosure.

The Foundation may share Personal Information with our service providers that help us with our business operations or to support the Foundation, including:

  • to facilitate donations from donors;
  • third party technology providers to host our website and store our data (including Personal Information); and
  • our suppliers responsible for administering marketing and donor activities on our behalf.

Only the Foundation’s or our service provider’s employees or contractors with a business need to know, or whose duties reasonably so require, are granted access to Personal Information that we are accountable for. All such employees will be required as a condition of employment to contractually respect the confidentiality of your Personal Information.

From time to time we may disclose your Personal Information with third parties under the following limited circumstances:

  • when necessary to protect our safety, property or other rights, our affiliates, donors and users of the Site, including to detect and prevent fraud;
  • with your consent; or
  • when otherwise required or permitted by law.

We will disclose Personal Information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator, or other person with jurisdiction to compel disclosure of your Personal Information.

Email Communications

We comply with Canada’s anti-spam legislation (generally called “CASL”), and we will not send you electronic communications in contravention of this law.

We will ensure that each email includes an opt-out feature and instructions on how to unsubscribe if you no longer wish to receive future emails from us. You can unsubscribe if you no longer wish to receive future emails from us. You can unsubscribe using the link included in the email or by using the contact information set forth below in the Questions section. If you do not expressly consent to receiving commercial electronic communications, we will only communicate with you for the limited purposes permitted under CASL.

Personal Information: Access and Correction

If users wish to access their Personal Information, or request that their Personal Information be removed from the Foundation’s database or website, they may contact the Foundation through the e-mail or mail address listed at the end of this document. The Foundation will provide access to this information, correct any factual inaccuracies identified, and remove information as requested. Removal of a user’s Personal Information may prevent us from providing further services and information to the user.

The Foundation will maintain procedures for addressing and responding to all inquiries or complaints from individuals about our handling of Personal Information. The Foundation shall investigate all complaints. The Privacy Officer will respond to all such inquiries or complaints within 14 business days of receipt. The Privacy Officer will make reasonable efforts to resolve all such complaints within 30 days of receipt of the initial complaint. If the Foundation finds a complaint to be justified, it will take appropriate measures, including, if necessary, amending its policies and procedures.

For more information about contacting our Privacy Officer, please see the Questions section below.

Non-Identifiable and Aggregated Information

Non-Identifiable and aggregated information is data and information that is aggregated or anonymized in such a manner that it cannot be connected to an individual (referred to as “non-personal information”). From time to time, the Foundation may use and disclose such non-personal information to third parties, but such use and disclosure will not involve any Personal Information about identifiable individuals.

The Foundation also collects non-personal information through this website. Examples of types of non-personal information that may be collected include anonymous survey responses, as well as IP addresses, cookies, Internet tags and navigational data (described in more detail below).

An Internet Protocol (IP) address is a number automatically assigned to users’ computers when they access the Internet. This number does not identify the user’s name, e-mail address or other Personal Information. This information may be used to measure site traffic, to help to understand how people are using this website and to improve the site and services provided.

“Cookies” are small text files that recognize repeat visitors, facilitate ongoing access to some sites, and allow sites to understand how and when pages are visited and by how many people. Users who are concerned about the use of cookie technology may opt to enable a feature in their browser software that will erase cookies, block all cookies, or warn the user before cookies are stored or exchanged. However, some parts of this website may no longer function properly if cookies are disabled.

Internet tags (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to a user’s computer. Tags may indicate how many times a page is opened, and which information is consulted.

Navigational data (including log files, server logs and clickstream data) are used for system management, to improve the content of the site, for market research purposes and to communicate information to visitors. This may include the website you came from, your browser type, domain name and time and date of access.

Links to Other Sites

Our website and related social media channels may contain links to other sites. The provision of these links is for your convenience only, and does not constitute an endorsement, recommendation, or approval of such other sites. This privacy policy is no longer applicable when you leave this site by way of link or otherwise. Linked sites may or may not maintain their own independent privacy policies and procedures. Users should consult these policies and procedures before providing any personal information.


The Foundation will protect Personal Information using security safeguards that are appropriate to the sensitivity level of the Personal Information received. We maintain technical, physical and administrative security safeguards to protect your Personal Information against loss, theft, misuse and unauthorized access.

The Foundation’s methods of protection include:

  • maintaining your Personal Information in secure data storage to safeguard it from unauthorized access, use or disclosure (any Personal Information you provide to us is exchanged on a secure server);
  • measures to ensure the ongoing confidentiality, integrity, availability and resilience of our systems and services; and
  • employees are made aware of security threats and practices at time of onboarding and on an ongoing basis through security awareness training.;

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your Personal Information, we cannot ensure or warrant the security of any information you provide to us.


Should you have any questions about this policy or the Foundation’s data collection and use practices, please email the Foundation at

Privacy Policy Changes

Changes may be made at any time to this policy without prior notice. Please check back from time to time to ensure that you are aware of any updates or changes in this Privacy Policy. We will indicate at the top of this page the date this Privacy Policy was last revised. Your continued access or use of this Site after any such changes constitutes your acceptance of the Privacy Policy as revised and will be binding on you.